Most Commonly Asked Questions

Ask a question in the boxes provided above, or browse through the most popular questions below.

Bonus Credit Card
If I already have a Tesco Credit Card, can I apply for another one?
Box Insurance
Can I drive before the box is installed?
Breakdown Cover
What breakdown cover levels can I buy?
Business Credit Card
How do I make repayments to my Tesco Business Credit Card account?
Car Insurance
What is the difference between a voluntary and compulsory excess?
Cash ISA
How do I open a Cash ISA account?
Online Banking Help
Can I withdraw money from my savings account online?
Clubcard Credit Card
What do I need to know before using my Tesco Bank Credit Card abroad?
Clubcard Plus
What points do I earn on Clubcard Plus spend?
Current Account
Do I have to switch my current account when I open a Tesco Bank Current Account?
Fixed Rate Saver
How do I pay money into my Fixed Rate Saver Account?
Health Insurance
How do I fill in a claim form?
Home Insurance
Are my mobile phone and tablet covered?
Instant Access Account
How do I close my Account?
Internet Saver Account
How do I close my Account?
Junior Cash ISA
How do I update my address details?
Life Insurance
How long should I get life insurance cover for?
Loans
What happens when I apply for a Tesco Bank loan?
Mobile Banking App
Can I access the Mobile Banking App from any device?
Tesco Travel Money Card
How do I view your exchange rates?
Mortgages
How will I know when I’m coming to the end of my initial rate period?
Pet Insurance
What is a policy excess?
Travel Insurance
Does Tesco Travel Insurance cover my existing medical conditions?
Tesco Car Warranty Plan
What if I sell my car?
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